Company

1. Introduction

CRP Unio Limited s.r.o. ("Pixelex", "we", "us", or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information when you visit our website (pixelex.io) and use our services.

2. Information We Collect

User Information
  • Registration Data: When you sign up for our services, we collect your name, email address, phone number, and other relevant details.
  • Verification Data: For identity verification purposes, we collect and store selfies, identification documents, proof of address, and proof of funds.
  • Transaction Data: Information about your transactions, including the amount, date, and recipient details.
Technical Data
  • Log Data: We collect log data, including IP addresses, browser types, access times, and pages viewed.
  • Cookies: We use cookies and similar tracking technologies to understand user behavior and preferences.

3. How We Use Your Information

To Provide Services
  • To set up and manage your account.
  • To process transactions and provide customer support.
To Comply with Laws
  • To perform KYC and AML checks.
  • To comply with legal and regulatory requirements.
To Improve Services
  • To analyze user interactions with our site.
  • To develop and enhance our features and services.

4. Sharing Your Information

With Third Parties
  • We may share your information with third-party service providers who assist us in providing our services, such as payment processors and identity verification services.
Legal Obligations
  • We may disclose your information if required by law, regulation, or legal process.

5. Data Security Measures

We take the security of your personal information seriously and implement appropriate measures to protect it. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee its absolute security.

6. Your Data Rights

  • Right to Access: You have the right to request access to the personal data we hold about you.
  • Right to Rectification: If your personal data is inaccurate or incomplete, you have the right to request correction or completion of the information.
  • Right to Erasure: You can request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected or if you withdraw your consent.
  • Right to Restrict Processing: You have the right to request the restriction of processing your personal data in certain circumstances.
  • Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
  • Right to Object: You can object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
  • Right to Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time.
  • Right to Complain: You have the right to lodge a complaint with a supervisory authority.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.
  • Right to Know and Right to Explanation: You have the right to know about and understand significant decisions affecting you that are made through automated processing.

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any changes by updating the "Last Updated" date at the top of this policy. Please review this policy periodically to stay informed about how we protect your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@pixelex.io.

This Policy is approved by Senior Management of the company. Effective from May 2024.